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Election 2006 (and beyond): Digital Copyright Canada

Free/Libre Software and Community Networking FORUM

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[CPI-UA]: Inaccessibility of VolNet Learner's Guide (fwd)

From: russell_-at-_flora.ottawa.on.ca (Russell McOrmond)
Date: 26 Aug 2000 16:26:46 -0400


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---------- Forwarded message ----------
Date: Sat, 26 Aug 2000 02:15:10 -0400
From: Judyth Mermelstein <espresso@E-SCAPE.NET>
Reply-To: cpi-ua@vcn.bc.ca
To: volnet@IC.GC.CA
Cc: cpi-ua@vcn.bc.ca, club-libertel@cam.org
Subject: [CPI-UA]: Inaccessibility of VolNet Learner's Guide

Gentlemen, ladies,

Recently I visited your Web site in the hopes of reading the
VolNet Learner's Guide, which I believed might be useful to
people here in the Montreal area. Since I was under the
impression that your programme was designed to assist
non-profit organizations in learning to use the Internet
and that the Government of Canada was sufficiently aware
of accessibility guidelines to make compliance an official
policy, I was deeply disappointed with what I found on
your site.

It appears that, far from wanting to make the Learner's
Guide accessible to everyone, you believe it is sufficient
to make it available to people and organizations which
can afford high-end equipment and have no disabilities.

Making your guide available for download only as a PDF
file in Acrobat 4.x format effectively makes it UNavailable
to a great many people. The Acrobat Reader 4 software may
be free but the equipment to meet its system requirements
is not, and a good many NGOs and community groups lack
computers with adequate RAM, processor speed and hard disk
space. Version 4x of the Acrobat Suite does allow one to
make PDFs using the format readable by Acrobat Reader 3,
which would be somewhat more accessible, but even that is
not ideal if you genuinely want information compiled with
public funds to be accesible to all Canadians.

>From the site itself, it would seem you realize this
insofar as you provide a link for those who cannot handle
the PDF file. Unfortunately, although the site says that
link leads to an HTML version, what one finds instead is
a set of 295 Powerpoint slides with links allowing a
person to click through them one by one if one doesn't
happen to have the latest version of PowerPoint. Doubly
unfortunately, I can neither read the PowerPoint format
on the site with a text browser nor download the slides
and read them with another software -- and neither can
a good many other people.

What the World Wide Web was designed for was to make
information available to everyone, regardless of which
computer or software they use. Recently, however, the
ability to embellish sites with proprietary software
for the benefit of those whose systems are "state of
the art" and are most likely to have disposable income
for online shopping has resulted in sites which are no
longer for everyone. Meanwhile, since employees of
the Government of Canada DO have access to high-end
equipment and expensive brand-name software regularly
updated, it appears they have forgotten that not all
Canadians are so fortunate and that many have disabilities
which require text on sites so that their text-to-speech
software will work.

I believe the reason for the announcement that the
Government of Canada would move to comply (in part, at
least) with the W3 Consortium's Web Content Accessibility
Guidelines <http://www.w3.org/TR/WAI-WEBCONTENT> was
the recognition that the goal of "connecting all Canadians"
simply cannot be met without the recognition that Canadians
are not all equally affluent or equally able. They may
also have recognized what others saw long ago: that there
is something inherently unfair about switching from
"public information available to all" to "public
information available to those with Windows 95 or better
and money for a high-speed connection" is anti-democratic
rather than merely undemocratic.

The "digital divide" is real and will continue as long as
the government does not provide all Canadians with Internet
access and the means to use it, or at least allows the
less-fortunate to obtain the same services as the affluent
and unhandicapped using whatever equipment and software
they can get. I belong to a non-profit group which hopes
to help groups and individuals learn and use information
technology, an effort in which both recycled older equipment
and publicly-funded information sources will necessarily
play a part. On behalf of those as-yet-unconnected Canadians,
I ask you to kindly make your site more accessible as
soon as possible. To ensure that your publications are
accessible, please provide them as HTML or plain text as well
as whatever proprietary formats you like to use.

Thank you for your co-operation.

Sincerely,

Judyth Mermelstein
(Club Libertel Montreal)

######################################################
Judyth Mermelstein  "cogito ergo lego ergo  cogito..."
Montreal, QC        <espresso@e-scape.net>
######################################################


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